Privacy Policy
Information We Collect
When you submit a contact form on our website, we may collect:
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Your name
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Email address
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Phone number
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Event date or order details (if provided)
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Any information you choose to include in your message
We do not collect payment information through this website.
How We Use Your Information
The information you provide is used solely to:
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Respond to your inquiries
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Provide information about our products and services
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Communicate regarding cake orders or consultations
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Improve customer service
We do not sell, rent, or trade your personal information to third parties.
Website Hosting & Analytics
Our website is hosted by Wix.com. Wix may collect standard website usage data through cookies and analytics tools to improve website performance and user experience.
This may include:
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IP address
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Browser type
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Pages visited
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Time spent on the site
This data is used for website functionality and general analytics purposes only.
Data Security
We take reasonable measures to protect the information submitted through our website. However, no method of online transmission or storage is completely secure.
California Privacy Rights
If you are a California resident, you may request information about the personal data we have collected from you or request that we delete your personal information, subject to applicable legal limitations.
To make a request, please contact us using the information below.
Custom Designs
While we strive to closely match inspiration photos, slight variations in color, design elements, and decoration may occur due to the handmade nature of our products.
All custom decoration requests require in-person consultation.
Terms & Conditions
By accessing and using the Pasteleria Plaza website, you agree to comply with the following terms and conditions.
All content on this website, including text, images, logos, and designs, is the property of Pasteleria Plaza and may not be copied, reproduced, or distributed without permission.
Product availability, pricing, and policies are subject to change without notice.
Placing an order with Pasteleria Plaza indicates acceptance of our policies, including deposit requirements, pickup and delivery terms, and refund policies.
We reserve the right to refuse service at our discretion.
If you have any questions regarding these terms, please contact us directly.
Refund Policy
Due to the perishable and custom nature of our products, all sales are final once the cake has been picked up or delivered.
Deposits are non-refundable.
Refunds are not provided for cakes that have been consumed, partially consumed, mishandled, or damaged after leaving our control.
If there is an issue with your order, please contact us immediately so we may review the matter.
Accessibility Statement
Pasteleria Plaza is committed to ensuring our website is accessible to all visitors, including individuals with disabilities.
We strive to provide an inclusive and user-friendly online experience. If you experience any difficulty accessing content on our website, please contact us so we can assist you.
Pasteleria Plaza
1617 11th St
Reedley, CA 93654
Phone: 559-638-1242
Email: Pasteleriaplaza@gmail.com
We are continuously working to improve accessibility for all users.